1. Introduction
Waddle ("we," "our," or "us") operates the Waddle mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read it carefully. By using the App, you agree to this policy.
2. Information We Collect
We may collect the following:
- Account information: Email address and any profile details you provide when creating an account.
- Content you provide: Resumes/CVs, job descriptions, cover letters, and other text you upload or paste into the App for analysis and generation.
- Usage data: How you use the App (e.g. features used, frequency) to improve the service and fix issues.
- Device information: Device type, operating system, and app version, for compatibility and support.
- Purchase information: Subscription status and purchase history. Payment details are processed by the Apple App Store or Google Play; we do not store your full payment card information.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the App (including CV analysis, tailored resumes, cover letters, and interview prep).
- Process your content through AI and other tools to generate personalized outputs.
- Manage your account and subscription (including renewal and support).
- Send you service-related communications and, with your consent, marketing.
- Analyze usage to improve the product and user experience.
- Comply with legal obligations and protect our rights.
4. AI and Third-Party Processing
To provide features like CV analysis and content generation, we send your content to third-party AI and processing services. These providers process data according to their privacy policies and our agreements with them. We choose providers that commit to appropriate security and data-handling practices. Your content may be processed in regions outside your country of residence.
5. In-App Purchases and Subscriptions
Purchases and subscriptions are handled by the Apple App Store or Google Play. We receive information about your subscription status and transaction identifiers, but we do not receive or store your full payment card details. Your use of in-app purchases is also subject to Apple’s or Google’s respective terms and privacy policies.
6. Analytics
We may use analytics tools to understand how the App is used (e.g. which features are used and how often). This helps us improve the product. Analytics data is typically aggregated and may be collected via third-party services; we configure them to minimize collection of personally identifiable information where possible.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide the service, resolve disputes, and comply with legal obligations. You may request deletion of your account and associated data; we will delete or anonymize it in accordance with our retention practices and applicable law.
8. Security
We use reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
9. Your Rights
Depending on where you live, you may have the right to:
- Access and receive a copy of your personal data.
- Correct or update inaccurate data.
- Request deletion of your data.
- Object to or restrict certain processing.
- Data portability.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a supervisory authority.
To exercise these rights, contact us at rros00+waddle@gmail.com. We will respond within the time required by applicable law.
10. Children
The App is not intended for users under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via the App or by email. Your continued use of the App after the effective date of the updated policy constitutes acceptance of the changes. We encourage you to review this page periodically.
12. Contact Us
For questions about this Privacy Policy or our data practices, contact us at rros00+waddle@gmail.com.